Intracoastal Communications, Inc.
Morehead City, NC
Phone: 252-247-5321

Products and Services


Hosted Phone Services 

Modernize your business communications and lower your overall phone costs. Our cloud-based unified communications platform delivers the utmost reliability with a geo-redundant network with four nodes across the US to support your critical phone systems. 

Take advantage of the powerful features of a VoIP system regardless of the size of your business. Our systems deliver instant connectivity through the cloud to improve communication and collaboration for any size office.  You can have a one-person office with a single extension and have full access to our enterprise level features, or scale up to hundreds, or even thousands of extensions, spread over multiple offices. Integrate multiple offices and allow your on-site and remote personnel to communicate better, collaborate faster and perform smarter.  

Our Hosted Platform Delivers: 

  • Enterprise business telephone capabilities – Time Frames, Ring Groups, Voicemail, Auto-Attendant, Conferencing, Call Queues, Etc.  

  • Ultimate Flexibility - Leverage the full features of your communications platform and run your business from anywhere in the world with Desktop Phones, Cordless, UC Client Mobile Phone Client and Web Clients. Scale your installation to any size form a single extension to thousands.  

  • Reporting – Get call statistics and analytical data 

  • Advanced Telco Services – Standard Phone Numbers, Toll-Free Numbers, 911 and E911 Services, CallerID with name.  

  • Convenient Web Portal – Manage your system with convenient role-based Web Portal. Role-based access for basic users, agents, managers 

 

Additional Features: 

Add-on features for even more functionality to meet your business needs 

  • Contact Center – Expands basic Call Center to provide advanced professional call center capabilities with a clean and intuitive interface.  

  • SMS capabilities – With keyword responders and QR Codes, appointment reminders and SMS Blast campaigns.  

  • Real-Time Web Conferencing – Web presentation, live multi-user video and audio conferencing and remote desktop support capabilities 

  • Microsoft Teams Connector – Makes connecting to Microsoft Teams simple 

  • Faxing Solutions – HIPPA compliant virtual fax as well as ATA options 

 

 Local Service – Setup, Installation. Our professionals are local. We will work with you one-on-one to design and install the best system for your needs.  

 

Support – When you call for support, you will receive help from a local live person, not a call-center located far away.  


Other Services